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Average Customer Rating: 4.9 out of 5 stars (48 Customer Reviews)
Of you replace an arm,go ahead and do both. You will wind up doing so later anyways. Make sure you install the dust caps or they will absolutely get dirt and rust without them.
Excellent company to do business with. Super customer service and great products.
This products contains all items shown and works well to replenish all models of RM Sterling tow bars.
These folks when far and away above the rest in helping me with my project.
I ordered multiple Roadmaster products from etrailer.com to rebuild a used Roadmaster Sterling towbar and prepare my car for its first time towing behind the motorhome. The etrailer people are great to work with, the prices are good, delivery is quick, and free shipping for all of my orders. The technical support at both etrailer and Roadmaster is the best.
Good price for rebuild parts! Easy to i nstall.
On time and exactly what was expected
Emailer had the parts for my tow bar rebuild in stock, they shipped same day and it included everything I ordered
Everything worked great. Thanks etrailer.
Excellent product to repair my 1996 Roadmaster Sterling tow hitch. Easy to order and fast delivery.
Exact replacement. Just what I needed to rebuild my Roadmaster Sterling tow bar and convert to a Blue Ox spec. baseplate.
Ordered rebuild kits to rebuild my roadmaster sterling tow bar---everything worked great with clear instruction material. Was unable to break loss loss a bolt on main shaft and received advice from your tech on best way to proceed. Successful ending to a dirty job.
I received the parts in just a few days. Packaged well including very good instructions. I received regular communication of the shipment time, transit updates and an email the package had actually been delivered to my shipping address. Prior to ordering the parts, I had several questions on my application, the parts, and the installation. All of my questions we answered completely and timely. Every step from initial contact to completion of the repairs was a great customer experience. These guys are awesome!
The re-build kit and bushing for my tow bar along with the new cables and extensions made it like new again. Everything I ordered worked as expected and arrived in timely fashion. Thanks for My third good experience with Your company.
Ordered kit when I ordered a replacement stinger for my Roadmaster Sterling tow bar. Tow bar had been used for over 90K miles. Latches were worn and starting to stick a bit so I replaced them. Installation instructions came with the kit and they are excellent.
Repair kit was complete. Suggest future users identify where the plastic washers and note how many are required at each position before disassembly.
Fast cheap shipping combined with the factory Roadmaster parts. Great company to deal with.
etrailer is good for the most part - they stock many of the most popular needed items and offer them at a reasonable price. One thing they really need to do to stay competitive today and that is to offer "free shipping" on anything you might purchase no matter what the price maybe.
We ended up returning the purchased item because we got a different towbar instead of repairing the one we had. However, etrailer.com is great to deal with. Prices are reasonable and shipping is fast, even though we got economy shipping. I was so impressed with the etrailer.com web site - ease of finding items, accurate descriptions, great pictures, etc - that I recommended the site to a friend before my item was even delivered.
No problem whatsoever in replacing old parts. Very simple, completely rebuilt the hitch within an hour. Thank you so much for your kit.
One year in and everything works great. Kit is complete and parts necessary for rebuild.
An exploded view of the parts being rebuilt would have save much time and ag . Theres to much left to interpretation with the nylon spacers.
I wish I had seen the interior bushing kit when I ordered the rebuild kit, it was a mess. So it got cleaned up and will be next for a more complete rebuild..
Kit was complete arrived quickly and installed easily. Be aware of need for large wrenches including large Allen wrench.
Installation went well due to very detailed instructions.
Thank you
All parts came in as advertised and were super easy to install. My Sterling Tow Bar feels like it's new again. Thank-you etrailer!
Excellent and fast shipping. Made my Roadmaster sterling like New.
The instructions are good just make sure you clean all parts before installing new kit! Boy do they slide in and out with ease now better than when it was new!!
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