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Expert Answers about RV and Camper Steps


  • Troubleshooting Kwikee Power Step of RV that Opens When Driving in Rain
  • The water is creating a short for the door switch of the Kwikee 32 Series Electric RV Steps # LC372261 which is basically telling the module that the door is open when it's not. Either there's exposed wire between the door switch circuit which the water is creating a short or the module is allowing water to seep in and create the short there. The step light switch wiring should be purple and black. You might check to see if there's any exposed wiring you could potentially seal up better....
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  • Troubleshooting Kwikee 42 Series Step that Motor Continues to Run for 2-3 Seconds After Steps Extend
  • It could be that your Kwikee Series 42 Steps # LC372779 are just hanging up and bit and could use some lubricating spray on the gears; you'll want to use a dry silicone spray on these parts similar to the Roadmaster Lube Master # RM-747 to keep everything in working order. With that being said, this is also a sign that the motor on your Kwikee Series 42 steps could be weakening, so you'll want to keep an eye on this going forward. If it ends up that the motor goes out on your steps...
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  • Troubleshooting Kwikee Electric RV Steps
  • I recommend using the 4-Way Tester Plug for Kwikee Electric RV Steps - Packard Connector # LC379416. This 4-way tester plugs into the linkage assembly of your Kwikee Electric RV Step Complete Assembly - Double - 32 Series - 24" Wide # LC372261 so you can test all of the step components to make sure they're connected correctly. If there is not an issue with a bad connection you will probably need a Replacement Control Unit for Kwikee Electric RV Steps # LC379146. The motor may run...
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  • Motor Clicking on Tread Lite Electric Double Steps
  • A clicking motor on your Tread Lite Electric Double Steps # LC353543 or # LC353621 is indicative there is an issue with the motor not sensing the proper amperage at the end of the extension cycle, which is what tells it to shut off when it is finished extending. So the best option is going to be to replace the motor with the Replacement Motor for Lippert Tread Lite Powered RV Steps # LC183058. I have added a link below to a video review for you to check out as well if you'd like to...
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  • Lippert Electric Tread Lite Steps Will Not Stay Extended
  • It sounds like the brake solenoid on your Lippert Electric Tread Lite Step part # LC353542 is not functioning properly. There is a manual lever on the motor that can sometimes get flipped off which will then not allow the steps to stay extended. In order to check this you will need to look at the lever on the motor and then compare that to the attached photo to make sure it is in the "ON" position. If it is in the "ON" position then odds are the solenoid has gone bad and will need to...
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  • Troubleshooting Kwikee Series 32 Steps that Operate in Reverse
  • It sounds like you have a couple wires run backwards on your Lippert powered steps. Its hard to say exactly which wires are wrong but most likely a power wire and ground is backwards. The best recommendation I can give would be for you to go over the wiring and verify everything is connected correctly. The green wire gets grounded to the chassis. The white wire gets connected to the power switch which then goes to the positive battery post. The yellow wire gets run to the a keyed power...
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  • What Might Cause RV Tread Lite Steps to be Stuck in Open Position
  • It could be the sensors on the door of your RV that's either failed or fallen off. You might check there to verify that the magnets are there and working properly. These sensors basically are what tells the steps your door is open or closed and needs to retract or extend. Since the step is stuck in the out position and the magnets being near each other is what tells the steps to retract it's very possible your magnets aren't getting close to each other for some reason.
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  • Troubleshooting Kwikee Electric RV Steps That Only Retract 3/4 Of The Way
  • It sounds like something might be bent or damaged either on the steps, gearbox, or motor of your Kwikee Electric RV Step Complete Assembly 32 Series # LC372261. First remove the gearbox and motor and manually move the steps to see if they are the cause. If not then check the gear on the outside of the motor housing for any teeth that are damaged. If there is no damage then the culprit is most likely the internal gears in the gearbox. you can replace the gearbox with the Replacement Gear...
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  • Troubleshooting Electric Step on 2013 Allegro Breeze Motorhome
  • If the motor in an RV power step is bad you will usually not hear any sound from it when you apply power. You can test it directly with 12V power from a battery, bypassing much of the associated electronics, to confirm the motor itself is bad. Applying power right at the motor terminals will tell you if the motor or the circuits feeding it are bad. If the issue is the mechanical linkage you will typically hear bad noises from the step as it extends or retracts. Before you buy any...
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  • Kwikee 32 Series Steps Will Not Automatically Retract when Driving
  • Something is miswired or shorting for sure. Definitely don't want to have the steps out while moving! I have included some pictures that should help. Do your steps operate with a manual override switch? If so then it is likely that switch. If the steps are supposed to lock out or unlock automatically when the ignition is turned on then it is likely the ignition wire in one of the connectors for the steps.
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  • Troubleshooting Lippert Motorized RV Steps
  • According to Lippert, there's several troubleshooting steps you can take. 1- Ensure that the motor is getting full power. If it's receiving less than 11 volts, it won't operate. 2- Make sure the ground connections are good. Remove the ground, sand the area where the ground connection is down to bare metal, then reattach ground. 3- Remove the motor or disengage it from the linkage/gearbox. Apply voltage directly to motor, to rule out motor as being bad. 4- With motor removed or disengaged,...
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  • Troubleshooting Lippert Kwikee RV Steps that Work Retract Instead of Extend
  • When any of the Lippert Kwikee steps, like part # LC3722862, are working in the opposite fashion that they're supposed to you need to change your door magnets from "normally closed" to "normally open". This should solve your issue. If it doesn't let me know and we'll continue to troubleshoot.
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  • Troubleshooting Lippert Steps With Wall Switch That Doesnt Stop Step Extending or Retracting
  • Since the Lippert Components Kwikee 25 Series Triple Electric Step # LC3658373 won't stay out when you flip the wall switch off, it sounds like you have the manual switch wired incorrectly. When the switch is off there should be no power getting to the magnetic door switch so the steps remain in whatever position you had them in prior to shutting off power to them. You can test the switch using a circuit tester like # PTW2993. You should have power to the switch on one terminal and...
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  • Lippert Electric Tread Lite Steps Stuck Open
  • This can be a number of possibilities why your Lippert Electric Tread Lite Step for RVs # LC353543 are not working properly, sometimes, the steps will not retract if the door and door frame magnet switches aren’t perfectly aligned. These components need to be perfectly aligned to ensure operational success. It would also be a good idea to check that the grounding wires are making a solid connection to the chassis of the motorhome or trailer and should not have rust between the connections. ...
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  • Troubleshooting RV Door Steps that Extend and Retract Backwards
  • It sounds like you have a couple wires run backwards on your Lippert powered steps. Its hard to say exactly which wires are wrong but most likely a power wire and ground is backwards. The best recommendation I can give would be for you to go over the wiring and verify everything is connected correctly. The green wire gets grounded to the chassis. The white wire gets connected to the power switch which then goes to the positive battery post. The yellow wire gets run to the a keyed power...
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  • Troubleshooting Lippert Electric RV Step That Will Not Retract
  • Since you noted that your powered electric motorhome step does have power it may not be a fuse that is giving you the trouble. Depending on the system you have there could be a fuse in the main power panel or in the wiring between the battery and step controller or motor. If your RV uses door sensors to control step motion you could have an issue with the sensors being blocked/out of alignment. The extend/retract switch too could simply be worn; test this by bypassing the switch. You...
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  • Lippert Steps Making Bump Sound During Operation on a 2013-14 Encounter Coachman
  • If you have Lippert electrical steps, like the Kwikee Platinum Series Double Electric Step # LC372558, then you are most likely hearing the result of some part being bent. What I recommend doing is getting to were you can see under the steps while someone else operates them. As the steps move try to locate the place that the bump sound is coming from. If it is something that you can detect then let me know and I can try to locate the replacement part for you. Otherwise it might be easier...
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  • Troubleshooting Powered Steps on a 2008 Holiday Rambler that will Not Fully Extend or Retract
  • We don't carry the SCS/Frigette brand of steps so it's a little hard for me to troubleshoot the problem you are experiencing, but it sounds like the gears of the steps are jamming up which is preventing the steps from moving more than just a little bit. What I would recommend you do is get underneath it and inspect the gear assemblies to be sure there isn't anything stuck in the gears or that the gears themselves have been damaged. You might also check the condition of the wiring. A...
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  • Motor Not Shutting Off on Lippert Kwikee Series 28 Electric RV Step
  • I spoke with my contact at Lippert regarding your Kwikee 28 Series Single Electric Step # LC3747452. He stated that the most likely cause for the motor not to shut off on your unit is a faulty gear. The damaged part is simply not able to offer any resistance to shut the motor off. For a Replacement Repair Kit, you will want to use part # LC379769. This is designed for the Series 28 Electric Step and includes the integrated motor, gearbox, linkage and control unit.
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  • Troubleshooting Kwikee Step Series 32 Steps That Won't Retract
  • It sounds like there is an issue with your linkage assembly that is causing the gears and motors to stop. I recommend using the Lippert Components Kwikee Step Gear/Linkage with A (1101425) # LC379160.
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  • Troubleshooting RV Kwikee Steps that Stopped Working with Ignition Switch
  • Since your Kwikee RV Step isn't working with the ignition switch anymore I'd recommend checking the wiring of the switch and step as there's most likely an issue there. I attached a wiring diagram I took from the install instructions for you to compare to your RV.
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  • How To Wire The Lippert Electric Tread Lite Single Step LC353542
  • It sounds like you may have mistakenly reversed the ignition and proximity switch wires when you extended the harness. Unfortunately, I don't have any schematic for your trailer but I do have them for the step your purchased, the Lippert Electric Tread Lite Step part # LC353542 and I have attached this for you. Try switching the wires on the trailer that go to the brown and yellow wires on the step. If the above solution does not fix your issue then please just let me know and I would...
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  • Troubleshooting Kwikee Steps That Retract When the Door Opens and Extend When The Door Closes
  • It sounds like the door sensor is not correct for the control box on your Kwikee Step. With a Kwikee Step like the # LC3747452 there are 2 different door sensors. You will have a white(normally closed) sensors and black(normally open) sensors. All the newer steps will use black sensors so if you may have reused an older white sensor it would need to be replaced. Here are a couple of the black and white sensors that we carry. Black Sensors Replacement Magnetic Door Sensor # LC378054 Replacement...
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  • Troubleshooting Kwikee Electric RV Step Complete Assembly # LC372261
  • I spoke to my contact at Lippert, he said that disconnecting the operating arm and reconnecting when the step are in the correct position won't fix the issue. He said that if the steps of the Kwikee Electric RV Step Complete Assembly - Double - 32 Series - 24" Wide # LC372261 are working in reverse that this indicates the magnetic door switch being incorrect. The switch that comes with the kit is a normally open switch. Did you install that switch? If not, it needs to be installed. If...
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  • Troubleshooting A Malfunctioning Kwikee RV Step Switch
  • I spoke with my contact at Lippert and if you have Kwikee 32 Series steps like the # LC372261 that you linked to then this issue is being caused by the magnet switch you purchased # LC301694. For the 32 Series you would actually need the Replacement Magnetic Door Sensor for Kwikee Electric RV Steps - Rectangle - Black # LC369299. Some switches are wired to be normally open or normally closed so mixing and matching parts can cause communication errors between the components.
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  • Troubleshooting Lippert SolidSteps That Are Blocking The Screen Door From Closing
  • Is your SolidStep Manual Fold-Down Steps for 29" to 36" Wide RV Door Frames # LC791575 hinge sitting flat on the bottom of the door frame? The hinge will need to sit flat up against the bottom and outside edge of the door frame like you can see in the attached video around the 7 minute mark. If not, that could be causing the bind up with your screen door. Typically the screen door is anywhere from 1/4"-1/2" above the door frame with a brush weather strip to keep out bugs so it shouldn't...
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