Features:
Average Customer Rating: 4.9 out of 5 stars (996 Customer Reviews)
Works as advertised, although your trailer will rattle around a bit if you use the included hitch pins. Spend the extra money to get a locking J-pin to eliminate rattle.
products are top notch & & service is excellent & their follow up is what other companies should do. I recommend etrailer as a great resource
I installed the draw tite hitch onto my brand new 2018 Subaru outback. I'm 68 years old, not as strong as I was, but proud to say I did the job all by myself in about 4 hours. Here are some tips you may find useful. Watch the video-it’s pretty good. I had difficulty getting the exhaust system down and worried about getting it up again from the moment I got it down...read on-help will follow. I bought a stepup drill bit which worked great for drilling the hole in the chasis. I clamped the hitch onto a floor jack, then rolled it and raised it into position. Used metal shears to easily cut out the heat shield as per the video. Your inclination will be the screw the fishing tool provided all the way up the carriage bolt. That won’t work; just screw it on to the tip of the bolt. I couln’t get the exhaust hangars in place even after lubricating them with wd-40. I dropped the rubber hangars into undiluted liquid car wash soap which made them much more slippery than the wd-40. After that the rubber hangars slipped into place pretty easily-that’s my best tip. Finding the electric connection plug for the wiring harness was almost as hard as installing the hitch. I was very happy with how the job came out. Good luck.
Solid piece of hardware! On my '06 Outback the install was easy and Subaru knew their drivers would want to do this. Stood up to towing canoes in and out of a backcountry trail and I've let friends borrow this set as well. Good product, no complaints so far.
Excited to get paddling. Waiting for my trailer to ship from back order. Accessories came without fuss and packed well. Looking forward to the next shipment.
Superb quality and this accessory completes the trailer hitch by allowing me to haul anything from moving trailers to boats. Will buy from here anytime I need extra accessories. Thank you.
Good value and having the 2 options saved us because the higher rise ball mount did not work with the accessory bike rack and I was able to go with the lower rise instead.
The customer service was polite and knowledgeable in their recommendations. The package delivered complete and without incident and install was a breeze. the only reason for the four stars instead of five is for the competitiveness of their pricing.
Adolfo - 11/01/2018Could not have been easier. I was able to find what I needed by looking at just the items for my vehicle. Item arrived days ahead of schedule. Items were well packed. Tongues appears to be well constructed, but they were made in China. Sturdy pins and a handy bag with enough room for your wrench besides. Very happy with my purchase and good to do business with a local company, too.
Have yet to use the product, but the customer service and shipping has been fantastic. The product arrived in excellent condition and I look to using it with my new Curt receiver from "etrailer".
I purchased the set not knowing which mount I would need for our soon-to-be manufactured travel trailer - but I am glad I did because when we went to pick up our trailer, one of them (inverted) turned out to be the perfect fit for a level trailer. I later substituted the supplied pin for a permanent bolt-in attachment, to reduce the clunking noises. Otherwise, it's been great, no issues.
works just like a trailer hitch ball mount should. I like the bag it helps keep my carpet clean!
This product offers a few options for hitch height and towing. I added a 2 5/16 ball to the combination.
We appreciate the excellent customer service from this company. We look forward to using this for our bike rack.
Very convenient package for the two different hitch sizes.
Thank you for the informative video instructions as well as helpful / honest reviews to research prior to making the purchase. I do not have anything to add that has not been covered in the reviews. Here is a recap of my experience that has been consistent with others. 1. Box was received with the driver side of the hitch pushed out. Only minor scratches which you can not see when installed and it did not impact the installation. Wrapping each end would probably be a good idea as stated in other reviews. 2. Removing 14 years of rust was the hardest part of the install (from the passenger side holes). Total time was approximately 1 hour as others have experienced. I used the bolts from the factory tie hook to work out the rust using 1/2" round wire brush attached to a cordless drill along with a full can of WD-40. 3. Installation of the hitch took about 30 minutes with assistance of a foot stool. 4. Plug-n-play electrical connector took about 10 minutes after watching the video. 5. Perfect fitment, fast delivery, easy website ordering experience and follow-up status notifications, and I can not be more pleased with the cost being under $200 for a DIY project. I required this setup to tow a ~1,000 lb motorcycle trailer with a ~1,000 lb motorcycle next week and my Honda has a 3,500 lb towing capacity. Thank you etrailer.com!
here is where i have another issue. when pulling a 6' trailer with a four wheeler, this ball mount rattles inside of the hitch terribly. it's very loud in the car and feels very janky. i've tried wrapping electrical tape around the mount to tighten it up inside the hitch, but that doesn't seem to help much. the product is well made and feels very robust outside of the poor fit.
I bought this receiver along with the T-One wiring [118467] and etrailer hitches [989900] a year ago. I did end up taking the receiver to my mechanic for the initial installation, for peace of mind and to save time during a hectic move. Everything has performed well. We hauled a [rental] trailer 3000 miles across the country with the setup and had zero issues along the way. Since then I've purchased a platform-style bike rack that fits into the receiver. I love having the bikes on the back and the roof clear for a cargo box, rooftop tent, etc.
Shipping - The hitch, ball mount-kit, wiring harness, and brush all arrived quickly in a single, heavy-duty cardboard box. The packaging was excellent! There had to have been a hundred heavy-duty staples used to secure everything. Installation - The video and paper instructions were spot-on and made the install much more straight forward. For two non-mechanics, it took us about 2 hours from the time we pulled the car into the garage until all the tools were put away to install the hitch, wiring harness, and mount the balls on the sleeves. We did not lift the car might have made it a little easier but totally doable. The only actual difficulty we had was pulling the rubber muffler mounts off. A little lubrication helps. Reinstalling them is easier.
Dan S - 11/08/2018The website was extremely easy to navigate through, I received great correspondence after the part was ordered and it arrived a lot faster than I could've asked. I will definitely be using etrailer.com for ordering in the future.
this is a great set of hitches. have used the 1 7/8 hitch for the most part but enjoy having the 2" just in case. I also like the varying distances that they can be raised or elevated for a variety of needs. I am very satisfied. Thank you James J.
James J - 05/10/2020Hitch has worked fine. Delivered everything expected. Receiver is low profile and barely noticeable without ball mount inserted. Online installation video made install a snap for a 49-yo guy who hasn’t worked on cars since high school.
E-trailer’s website made it easy to find the correct trailer hitch for my 2019 Santa Fe. The videos on the site shows the easy installation. Great products and great assistance where I needed it. Thank you.
Tony R - 07/06/2020This was great having the different height hitches in a carry bag.
I’m very happy with the quality and dependability of my hitch and accessories from trailer. I’ve made a bunch of purchases over the last year, and for towing and RV accessories you can’t bet the price. The customer service is in my opinion quite good. There’s been some delays but that’s part of the norm now a days. The rep’s assigned to my orders have been excellent and keep me posted of the order. I’ll continue to purchase from these people into the future.
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