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Trailer Valet XL Trailer Dolly Wheels Will Not Turn

Question:

Greetings I recently purchased a Trailer Dolly XL from eTrailer. I was preparing to use the Trailer Dolly XL, and wanted to check the tires. However, the valve stem was not in a position that allowed access to fill it. I tried rotating the tires using the crank handle, and could not turn the wheels. I am hoping that the Trailer Dolly XL needs to have some weight on it for the wheels to turn. Or perhaps there is a lock that I am unaware of that needs to be set free. Please advise ASAP. I am picking up my trailer tomorrow, and hope the Trailer Dolly XL works the way it is supposed to work. Best Regards

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Expert Reply:

The Trailer Valet XL, part # TVXL25 has an auto-brake system when the steering handle is lowered.

When the steering handle is raised the drive system is engaged and you should be able to move the Valet around to position it and be able to move your trailer as needed.

expert reply by:
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Jeffrey L

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