Bike Nearly Came Off of Thule T2 Pro XTR Bike Rack Twice  

Question:

Helpful Expert Reply:

When you say "Bike started to come off the back of the trailer" does that mean that you are using the T2 Pro XTR # TH69TX on the back of a trailer? If so then that could be the problem. The issue is that there is significantly more movement and bouncing at the back of a trailer compared to the back of a passenger vehicle. Because of this not all bike racks can be used at the back of a trailer or RV. The T2 Classic is not rated for this application so that significant movement could be what is causing the problem. I have included a link to the bike racks that are rated for this application.

If the rack is being used at the back of a passenger vehicle then the problem you are having definitely should not be happening indicating that something is wrong with the bike rack; most likely a problem with the ratcheting mechanism on the affected arm. If that part is defective it would be covered under warranty since the T2 Pro XTR does have a limited lifetime warranty which would cover manufacturing errors.

expert reply by: Michael H

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