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Replacement Module for RV Kwikee Platinum Steps that Stopped Working

Question:

I have a 2017 Fleetwood Bounder with a Kwikee 3000 Platinum Series step. Unit has low usage and worked fine until I opened door to get out and step wouldn’t extend. It does nothing whether engine is on or off, or override switch is on or off. I checked fuses and green ground wire. Plug coming down from coach has 12 volts on two of the pins. I pulled motor and tested, it works in both directions. Can you tell me what else to check before I start ordering parts?

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Expert Reply:

Since we know you have power to the steps and you were able to test and determine that the motor can work in both directions that would indicate that the step assembly has a bad module which would need replacing.

Since we know you have the Kwikee Platinum series step the correct module replacement is the part # LC363985.

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Jameson C

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