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Troubleshooting Solera Awning Motor Retracting Slowly or Stopping


My Solera awning extends fine, but bogs down and stops when retracting. Wiring and voltage are good, Reviews of replacement motors from etrailer document similar problems with extension/retraction. Is there some other possible source of retraction resistance/drag that I could check? I dont want to replace this motor and have the same problem.


Helpful Expert Reply:

I checked with the manufacturer for you, and they say that the Solera Awnings are slower when they retract. If you are sure there are 12 volts by testing with a multimeter the next thing to do is ensure the pitch arms aren't bent at all, which can cause issues.

After that, they said to take a look at the ground wire before the switch, and make sure that has a good connection. Also make sure the switch is not damaged in any way, and if it needs replacing you can do that with the Solera Power Awning Switch Kit # LC285499 (White) or # LC285500 (Black).

Outside of that, the motor may just be bad and needs a replacement with the Solera Power Awning Replacement Motor # LC266149.

helpful expert reply by:
Kyle S

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