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Troubleshooting Kwikee Steps That Retract When the Door Opens and Extend When The Door Closes


My husband has installed a single step Kwikee but when the door opens the steps go in and when its closed they go out. Can you help solve this problem.


Expert Reply:

It sounds like the door sensor is not correct for the control box on your Kwikee Step. With a Kwikee Step like the # LC3747452 there are 2 different door sensors. You will have a white(normally closed) sensors and black(normally open) sensors. All the newer steps will use black sensors so if you may have reused an older white sensor it would need to be replaced. Here are a couple of the black and white sensors that we carry.

Black Sensors
Replacement Magnetic Door Sensor # LC378054
Replacement Magnetic Door Sensor # LC369299

White Sensors
Replacement Magnetic Door Sensor # LC379400
Replacement Magnetic Door Sensor # LC374198

expert reply by:
Gregory M

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