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How to Remove the Metal Cam Ball in a Kuat Sherpa Bike Rack Stuck in a Hitch

Question:

The metal ball will not respond to turning the knob. I cannot get the bike rack off the hitch. The rack was put on too far and the end with the metal ball was outside the hitch. When realized the knob was turned counter clockwise to remove and the metal ball will need respond.

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Expert Reply:

I contacted the manufacturer about the problem you are having with your Kuat Sherpa 2.0 Bike Rack # SH22G. They provided me with a document with some steps on removing the cam ball. I have included that document for you here.

If you are unable to complete these steps because of the rack being in the hitch or cannot get the ball to remove, please let me know and we can continue to troubleshoot this further.

How to Remove the Cam Ball of a Kuat Sherpa Bike Rack
How to Remove the Cam Ball of a Kuat Sherpa Bike Rack
(click to enlarge)
expert reply by:
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Scott S

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